24/6/10

karriezai: ([asoiaf] armored courtesy)
Skipped class today to pick up the new iPhones in Virginia. Got there not long after 9. We talked to them and they said iPhones on each shipment are specific to a particular customer and ours hadn't arrived yet. Which sounded stupid since they had some in the back, just not ours. Why be so damn particular? We preordered, so we should be able to show up and take iPhones home if they're there. But we went to Tysons, ate, watched Knight and Day (which I really enjoyed), and went back around 1. Still no iPhones.

Danny was an asshole to the employees. As annoyed as I was, I knew it wasn't their fault. They were just following company policy, and if you want to yell at someone, it should be the company. Can't blame the employees for not wanting to break policy and risk losing their jobs. But Danny kept harassing them. He claimed that if they really wanted a satisfied customer then they would just give us a pair of the iPhones in the back since obviously the customers they were assigned to didn't care enough to come pick them up.

I get why he's annoyed. He went out there last Tuesday morning for preorders. Got there before they opened to make sure he'd be first so he could get his iPhone right away on the day they came out. But it doesn't matter, because they shipped in some random ass order, so ours didn't get there right away. Yes, it's frustrating, but don't freaking take it out on the employees. I don't get it. Danny's in retail too. He knows that there are policies at Gamestop that he can't break without risking his job. And he's a manager, not just an employee.

So we left just before 2 because I have to work tonight and I didn't want to get stuck in traffic and then barely have time to get dressed and go to work. Got home at 2:30, started watching a Smallville episode, and then they called. Our iPhones came in. So Danny turned around and went back. Lucky him, he gets to sit through traffic. He took my phone, and I'm just realizing how much I use it. It's my napping alarm. Now if I want to nap I actually have to do it in the bedroom. Not that I really have time. I have to leave in just over half an hour. And I'm doing this. Lovely.

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karriezai

March 2011

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